How much is delivery? - Delivery costs will vary depending on the value of your order. The cost will be discussed with you before you confirm your order. International Deliveries - We are sorry, but we are unable to deliver outside of the UK currently. Can I specify a delivery time? = We will phone to arrange a date and time slot of two hours ahead of your delivery date. Can I collect my furniture? - If you would like to collect your furniture and meet the person who made it, you are welcome to visit between the hours of 8:00 am and 4:00pm Monday to Friday. All visits are by appointment only. What is the returns policy? - Items that are made-to-order can only be returned if they are faulty. Is there anything else I should know? - For ease of delivery our beds do not come fully assembled and will require some self-assembly. This is very simple and the instructions are very clear. If you would prefer us to assemble the bed we will happily do this for an extra charge of £100. Our drivers will take larger items of furniture into your house as required but may need assistance. If this will not be practical, let us know at the time of ordering or when booking delivery and we can make alternative arrangements. These terms do not affect your statutory rights.